
Service Design Global Conference 2023 - Early Bird registration open until May 31
Take advantage of the early bird tickets and register under reduced prices.
Get all the latest service design news. We keep you up to date with key opinions and the latest innovation.
Take advantage of the early bird tickets and register under reduced prices.
SDN Global Café - Service Design Maturity Model with Lies Benjamens & Jules Prick (Koos Service Design) Join us on May 11, 2023!
Here is what's coming up next at the SDN Academy. By joining these courses & lectures, you will be expanding your service design knowledge while getting updated on the latest trends in the service design industry. Whether you are a beginner or an expert in the world of service design, these courses intend to advance everyone's skills and career. Secure your spots by marking your calendar and registering today!
In this short article, we’ll share with you the video recording, miro board and some notes from the workshop that took place on Thursday 6th of April 2023, co-organized by the "Design And Critical Thinking" community, "Owtcome" and the "Swiss Service Design Network Chapter".
SDN Global Café - Join us on April 13, 2023! Juha Kronqvist, Principal Designer at Hellon will share more about their insights gained from integrating artificial intelligence and machine learning tools into the practice of Service Design.
Back in 2019, the Swiss Service Design Network team got in touch with 50+ service design practitioners to better understand: the state of Service Design in Switzerland, what makes Swiss services different, and what do they expect from a community of service designers. Here is what we learned.
The service design community has long recognised the importance of the employee experience as being inherently interlinked with user experience. Employees are integral to any service delivery, whether they are present in face-to-face service interactions, such as hospitality, or whether they are behind the scenes of (primarily) digital services, responsible for apps and interfaces.
Are you ready to revolutionize the future of service design? If you're starting out in your service design odyssey, this conference is the perfect place to ignite your creativity, expand your knowledge, and make your first marks on the world of service design.
In this short article we’ll share with you some highlights from the talk that took place on Tuesday 28th February 2023, co-organized by the HSLU MA Design programs and the Swiss Service Design Network Chapter.
We are delighted to open a call for the Service Design Award 2023, the premier international award for service design. The Award recognises work of an exceptional standard in the field of Service Design from the private and public sector, as well as students and academia. Be a winner and submit your project today!
In this short article we’ll share with you some highlights from the webinar that took place on Wednesday 22 February 2023, co-organized by the Swiss Service Design Network Chapter and the Swiss Innovation Academy.
Join us May 26 & 27 at the #SDNNextGenConference, where you'll have the opportunity to explore the latest trends and techniques in service design, learn from industry experts, and connect with like-minded individuals who share your passion for designing innovative and collaborative services.
SDN Global Café - Public Sector and Customer Experience Design: Social Housing Organizations with Kristofer Kelly-Frere, Creative Lead, J5 Design
Despite the war and uncertainty that surrounds us, over 250 participants had the opportunity to come together to learn, network, and discuss how service design remains relevant and can be used to tackle various challenges.
Join editors and authors of the most recent issue of Touchpoint for a roundtable discussion on 'Smart Service Design'
Calling all SDN Members, we got a treat for you! SDN Global Café - Service Design at Scale in a Global Organisation with Érico Fileno will take place on February 2, 2023.