To register for the Service Design Global Conference 2023 and to check our speakers, program, venue and FAQ section, please visit the conference website.

Join us on October 5 & 6 for a deep dive into the trending topics, insights and developments shaping the future of the service design practice! The 16th edition of our Global conference will take place in Berlin and also online. The event promises two days of interactive learning, keynote presentations, satellite sessions and in-person and virtual networking. The exchange of experiences, ideas and different perspectives with the open minded and creative service design community is the highlight of the service design year and a must for anyone interested in public or private sector service innovation!

The theme for this year’s Global Conference is Catalyst for Change.

Our world is undergoing radical, disruptive changes at an accelerating speed. Innovation, digitalisation, and technological and environmental shifts are changing the way we live and work, transforming industry and reshaping consumer demands. Service transformation is at the heart of this change with impacts being felt through new and innovative service experiences that serve people, the planet, and the invigorated organisations that deliver them. Can service design be the ingredient that not only increases the rate of transformation but also improves its quality and impact? To do this requires service designers to constantly challenge how we are innovating and leading through service design.

For all of you who will be joining us in-person in Berlin, we’re thrilled to share that we have chosen the Radialsystem as the perfect venue to host our conference. Talks will be live streamed and also available as video for our online audience.

Don't forget to check our workshops happening on October 4 - secure your place early as places are limited!

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