This event was the second part of the 3-part series of conversations on the intersections of Service Design (SD) with User Experience (UX) and Customer Experience (CX).

Service Design Network was pleased to join the rest of the world in celebrating the achievements of the design community during the March 15, 2019, iF DESIGN AWARD. SDN’s very own Birgit Mager (President) was among the jury panel charged with selecting the ultimate winners, with our personal highlight of the program being, of course, the award for service design excellence!

We would like to invite all organisations, service designers professionals, students and enthusiasts to join us in celebration of Service Design Day. Do good - give back!

Conversations about the differences between service design and fields such as UX/CX/product design / change management/ anthropology etc. miss the point – service design has grown from these fields.

Join us this year, to explore 'Building Bridges' at the Service Design Global Conference from October 10-11, 2019 in Toronto, Canada.

The SDN is proud to announce that we're now making selected articles from each new issue of Touchpoint available on Medium. Doing so helps fulfil one of our goals of spreading knowledge, insights and awareness of service design to the wider world.

If 75% of Portugal's economy is a service-based economy. How might we deliver better services in this country?

The SDN is proud to be in Seattle at IxDA's Interaction19 Conference!

That's how we started the second session of SDN in Portugal, this time in Porto. Hospitals, supermarkets, public services, you name it! Many dissatisfied answers flew up in the air and people seemed restless and motivated to change this scenario. What was the outcome? A provoking and full-power co-creation session with 30 new community members.

The last Service Design Thinking workshop was fun and inspirational.

Around 30 people got together, in Lisbon, to share their views, experience and help to shape what kind of chapter they want Service Design Network to build in Portugal.

A couple of weeks ago we celebrated our first anniversary and we invited the Belgian service design community to our first birthday party.

Nanyang Polytechnic, School of Design, Service Experience Design Masterclass in collaboration with Royal College of Art from 12-15 November 2018.

The perfect Christmas gift for you and your team! Prepared with love and including all SDN publications to enrich your personal and/or corporate library and welcome a successful 2019!

On 15 November 2018, the Singapore Chapter went live with more than 100 guests at the launch event.

The National Chapter Board and SDN Global are excited to announce the 5 winners of the SDN Chapter Award. The winner announcement and Award Ceremony took place during the SDGC18 Members Event on October 10, 2018. The awards showcase the amazing impact of the SDN Chapters for our international community and raise awareness about their activities.