
Service Design Global Conference 2023 - Register now
Register for the Service Design Global Conference 2023 and attend its 16th edition in Berlin or online!
Don't miss the chance to benefit from our special discounts offer in celebration of Service Design Day! Celebrate Service Design with us! Do good - give back!
Special offer on our publications - enrich your service design library:
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Submit your Service Design Award project on June 1, Service Design Day and receive a 20% discount!
Get your application ready and apply for your SDN Accreditation from May 31 to June 5 to benefit from our Service Design Day special 20% discount offer, meaning a saving of more than 320€ off the accreditation regular price!
Register for the Service Design Global Conference 2023 and attend its 16th edition in Berlin or online!
Touchpoint – The Journal of Service Design provides a window into the discussion of service design, facilitating a forum to debate, share and advance the field and its practices. In addition, it aims at engaging clients to listen in on the discussion, learn about the field, and become involved in the development and implementation of service design for their organisations.
As we learn in this issue of Touchpoint, organisations large and small are applying the same rigour - and many of the same tools and techniques used to focus on customers - to make sure that employees perform at their best, and are fulfilled in their work. And it’s become a natural domain of service designers, who are taking on this challenge around the globe.
As we learn in this issue of Touchpoint, organisations large and small are applying the same rigour - and many of the same tools and techniques used to focus on customers - to make sure that employees perform at their best, and are fulfilled in their work. And it’s become a natural domain of service designers, who are taking on this challenge around the globe.
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