This last year has been both challenging for many, and a turning point for under-respected communities’ liberation. As designers in a post-pandemic world, we play a critical role in influencing both local and global change through our craft. So, where do we begin?
Speaker/Facilitators: Max Masure (they/them) and Natalie Kuhn (she/her)
Service Design Day might be the perfect time to reflect on your accomplishments, be proud of achievements and apply for your official accreditation (or re-accreditation) to the Service Design Network as a Service Design Professional or Master. To help support that goal—and to provide you with an extra incentive—we are pleased to offer you a 20% discounted rate from 1 June 2021 until 05 June 2021.
The SDN Accreditation Programme is independent certification confirming that you have met established criteria and competencies within the field of service design. Read more about our programme online and apply for your official SDN accreditation to get recognised as a skilled service designer!
Touchpoint Vol.14 No.1 - The Employee Journey: Call for papers
The service design community has long recognised the importance of the employee experience as being inherently interlinked with user experience. Employees are integral to any service delivery, whether they are present in face-to-face service interactions, such as hospitality, or whether they are behind the scenes of (primarily) digital services, responsible for apps and interfaces.
SDN Next Gen Conference early bird tickets is out!
Are you ready to revolutionize the future of service design?
If you're starting out in your service design odyssey, this conference is the perfect place to ignite your creativity, expand your knowledge, and make your first marks on the world of service design.
Highlights from the talk “Design Endings - Endeneering” with Joe Macleod
In this short article we’ll share with you some highlights from the talk that took place on Tuesday 28th February 2023, co-organized by the HSLU MA Design programs and the Swiss Service Design Network Chapter.
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