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Service Design Award Vueling’s Cabin Crew Engagement Project

Vueling’s Cabin Crew Engagement Project

Service Design Award 2025 - Professional Commercial Finalist

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Service Design Award voorRecht-rechtspraak: Redesigning access to justice in the Netherlands

voorRecht-rechtspraak: Redesigning access to justice in the Netherlands

Service Design Award 2025 - Professional Non-Profit Finalist

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Service Design Award VA Customer Experience Institute

VA Customer Experience Institute

Service Design Award 2025 - Professional Non-Profit Finalist

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Service Design Award Transforming Spare Parts Management for Onshore Wind Energy

Transforming Spare Parts Management for Onshore Wind Energy

Service Design Award 2025 - Professional Commercial Finalist

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Service Design Award Te Toca – Breast Awareness in Young Women

Te Toca – Breast Awareness in Young Women

Service Design Award 2025 - Student Finalist

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Service Design Award Life Waltz

Life Waltz

Service Design Award 2025 - Student Finalist

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Service Design Award Field Leadership Support Network

Field Leadership Support Network

Service Design Award 2025 - Professional Non-Profit Finalist

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Service Design Award Empowerment Through Collaboration

Empowerment Through Collaboration

Service Design Award 2025 - Student Finalist

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Service Design Award DiaLog

DiaLog

Service Design Award 2025 - Student Finalist

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Service Design Award Creating Kin-specific Foster Home Approval Standards

Creating Kin-specific Foster Home Approval Standards

Service Design Award 2025 - Professional Non-Profit Finalist

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Service Design Award 2G Sunset

2G Sunset

Service Design Award 2025 - Professional Commercial Finalist

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Touchpoint open article Touchpoint Vol 15-3. Designing from Whithin | Editors Letter

Touchpoint Vol 15-3. Designing from Whithin | Editors Letter

In-house service designers operate as integral parts of their respective organisations, carrying a deep understanding of their cultures, processes and long-term goals, and enabling them to craft appropriate solutions.

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Latest content

Case Study Co-producing Sustainable Supply Chain Transitions

Co-producing Sustainable Supply Chain Transitions

This article aims to explore the underutilised potential of systemic service design methods in providing the necessary overview and facilitating green transitions in sustainable supply chains by being a facilitator of the interdisciplinary process. We will introduce a ‘Mess/Gigamap’ template with an influence from Geels´ (2005)1 ‘Multi-Level Perspective’ model. In addition, we will show how ‘Mess/Gigamaps’ are tools that can aid conversations between stakeholders to visually understand the complexities that they are facing. The aim of this template is to enable the creation of systemic maps as boundary objects to facilitate discussions between multiple stakeholders.

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Service Design Award Goodwill Storyshare: The Journey of Kindness

Goodwill Storyshare: The Journey of Kindness

Service Design Award 2024 - Student Finalist

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Case Study What Can I Do !?

What Can I Do !?

Service Design Award 2024 - Student Finalist

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Service Design Award Connect & Adopt Shaping Adoption Journeys

Connect & Adopt Shaping Adoption Journeys

Service Design Award 2024 - Student Finalist

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Service Design Award Service Design for NORCS

Service Design for NORCS

Service Design Award 2024 - Student Finalist

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Service Design Award Transitions in Care

Transitions in Care

Service Design Award 2024 - Finalist

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Service Design Award Co-Design of an Agreed Consultation & Participation Process for Disabled Person’s Organisations

Co-Design of an Agreed Consultation & Participation Process for Disabled Person’s Organisations

Service Design Award 2024 - Finalist

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Service Design Award Community Health Model in AP

Community Health Model in AP

Service Design Award 2024 - Finalist

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Service Design Award The Future of Home: Accessible and Affordable Housing Solutions that Support the Social Inclusion of People with Developmental Disabilities

The Future of Home: Accessible and Affordable Housing Solutions that Support the Social Inclusion of People with Developmental Disabilities

Service Design Award 2024 - Finalist

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Service Design Award Modernising Singapore’s Employment Pass Legacy Systems to Deliver Seamless Customer Services

Modernising Singapore’s Employment Pass Legacy Systems to Deliver Seamless Customer Services

Service Design Award 2024 - Winner (Best Professional Non-Profit Project)

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Service Design Award Designing Professional and Empathetic Barrier-free Banking Services in Taiwan

Designing Professional and Empathetic Barrier-free Banking Services in Taiwan

Service Design Award 2024 - Finalist

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Service Design Award Insurance Innovation: Market Expansion and 20% Revenue Growth with Service Design

Insurance Innovation: Market Expansion and 20% Revenue Growth with Service Design

Service Design Award 2024 - Finalist

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