Embrace Design Thinking and Service Design To Navigate Uncertainty

Covid-19 has altered the way we live and work in fundamental ways. To survive and thrive organizations need to slow down and reflect on how our world, our work, and our work lives will change from this point. As engineers you might say we are already problem-oriented, but a design thinker is human-need oriented, which is the need of the hour.

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SDN Chapters Touchpoint Vol. 17 No. 1 | Call for papers is now opened

Touchpoint Vol. 17 No. 1 | Call for papers is now opened

We are pleased to announce that the call for papers for Touchpoint Vol. 17 No. 1 is now open.

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SDN Chapters Meet, Mingle & Make an Impact – See You at SDGC25!

Meet, Mingle & Make an Impact – See You at SDGC25!

Join us at SDGC25 in Dallas and online, this October 15–17. In-person and virtual tickets are available - your invitation to connect, share ideas, and explore service design's impact on business.

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SDN Chapter News Highlights from the webinar "Learnings from prototyping a Journey Management Study Group" with Arun Joseph Martin

Highlights from the webinar "Learnings from prototyping a Journey Management Study Group" with Arun Joseph Martin

We are excited to share the entire recording and the full transcript of this event with Service Design practitioner and community leader Arun Joseph Martin.

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SDN Chapters SDGC25 Replay tickets now available

SDGC25 Replay tickets now available

In case you missed the Service Design Global Conference 2025 in Dallas, you can purchase Replay access to the recordings and view them at your leisure until October 10, 2026.

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