サービス学会主催の「2016年サービス学に関する国際会議」(International Conference on Serviceology， 略称ICServ2016)を開催します。2016年9月6日（火）～8日（木）場所は芝浦工業大学 豊洲キャンパスです。
開催日： 2016年9月6日(火)～8日(火)
開催場所： 芝浦工業大学工業大学 豊洲キャンパス(東京都江東区豊洲3-7-5)
発表論文 １００編程度、参加者150人程度
本国際会議は、通常のオーラルセッション、ポスターセッションに加えて、オーガナイズドセッションがあり、また、経済産業省「産学連携サービス経営人材育成事業」採択校によるサービス経営人材教育に関する特別セッションを計画しています。Keynoteとして、日欧のサービス研究の現状についての講演を行います。
主催団体: サービス学会(会長 新井民夫)
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Touchpoint – The Journal of Service Design provides a window into the discussion of service design, facilitating a forum to debate, share and advance the field and its practices. In addition, it aims at engaging clients to listen in on the discussion, learn about the field, and become involved in the development and implementation of service design for their organisations.
As we learn in this issue of Touchpoint, organisations large and small are applying the same rigour - and many of the same tools and techniques used to focus on customers - to make sure that employees perform at their best, and are fulfilled in their work. And it’s become a natural domain of service designers, who are taking on this challenge around the globe.
As we learn in this issue of Touchpoint, organisations large and small are applying the same rigour - and many of the same tools and techniques used to focus on customers - to make sure that employees perform at their best, and are fulfilled in their work. And it’s become a natural domain of service designers, who are taking on this challenge around the globe.
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