4-day Service Experience Design Masterclass 2018

Nanyang Polytechnic, School of Design, Service Experience Design Masterclass in collaboration with Royal College of Art from 12-15 November 2018.

Nanyang Polytechnic’s School of Design jointly organised a 4-day Service Experience Design Masterclass with Royal College of Art (RCA), United Kingdom from 12-15 November 2018. The Masterclass saw the coming together of 40 UX designers, educators and professionals from Government Agencies, SMEs, Finance, Education, Healthcare, Technology and Design Sector. RCA’s Facilitators, Dr Nick de Leon, Mr Bahbak Hashemi-Nezhad and Mr Clive Grinyer shared many practical and effective insights of the Service Design application in many industries. The outcome? Everyone collaboratively developed many creative service and product solutions using Service Design principles that are implementable at their workplace!


“As the youngest participant in this Course, I learnt so much in this intense 4-day course on hashtag#servicedesign! With incredibly knowledgeable and engaging lecturers from the Royal College of Art in the UK, amazingly conscientious and meticulous organisers from Nanyang Polytechnic, and a diverse and energetic group of participants from so many different types of organisations and industries. It was such a fruitful 4 days at NYP!”


Yun Zhen Choy

UX Researcher at Minitheory


--
All Headlines

Related Headlines

SDN Chapters Call for papers is now open | Submit your abstract until April 28th 2024

Call for papers is now open | Submit your abstract until April 28th 2024

Service designers work within a unique context. Because our work influences service innovation, improvement and delivery across lengthy and often complex customer lifecycles, we must work closely with stakeholders from across our organisations, and even beyond. While we aim for deep expertise in our own practice, we must also familiarise ourselves with the ways many others work

Continue reading
SDN Chapters Service Design Global Conference 2024 - Get Early Bird tickets until May 31

Service Design Global Conference 2024 - Get Early Bird tickets until May 31

Early Bird tickets for the Service Design Global Conference (SDGC24) are available for sale.

Continue reading
SDN Chapters Touchpoint Vol 14-3 Roundtable | Implementing Service Design

Touchpoint Vol 14-3 Roundtable | Implementing Service Design

On April 10, 2024, we are holding a special event connected to the publication of the most recent issue of Touchpoint, the journal of service design. The issue explores practical aspects, challenges and successes in translating service design outputs into tangible, impactful solutions –– successful implementation.

Continue reading
SDN Global News Replay tickets SDGC23

Replay tickets SDGC23

If you missed the Service Design Global Conference 2023, you can now register for a ticket to watch the recordings from our Replay section.

Continue reading