Service Design Impact Report : Public Sector 日本語ダイジェスト版

2016年にService Design Networkより発表された、『Service Design Impact Report : Public Sector』の日本語ダイジェスト版を公開します。

『Service Design Impact Report : Public Sector』とは

Service Design Network(SDN)では、2015年度から独自の研究活動を開始し、その成果をレポートのかたちで刊行しています。『Service Design Impact Report : Public Sector』は、この調査研究活動の第2弾として2016年に発表されました。このレポートでは、サービスデザインの公共サービスへの適用範囲について、立法、組織変革、行政官の能力開発、市民の巻き込み、ITの活用の5つの方向性から論じており、いま起こりつつある行政サービス改革を多方面から把握することができる内容になっています。



ファイルはこちらから閲覧・ダウンロードしていただけます。(PDF形式 2.7MB)

Related Headlines

SDN Chapters Call for Papers: Touchpoint Vol. 10 No. 3 "Managing Service Design"

Call for Papers: Touchpoint Vol. 10 No. 3 "Managing Service Design"

“Managing Service Design” is the feature theme of the upcoming issue of Touchpoint. We invite you to become an author and help to advance the service design field and its practices. Submit your abstracts until 30 November 2018.

Continue reading
SDN Chapters Service Design Award 2018: Congratulations to the Winners!

Service Design Award 2018: Congratulations to the Winners!

Congratulations to the 2018 Winners and Finalists! The much anticipated, third Service Design Award ceremony was a huge success, taking place from October 11-12 in magnificent Dublin. The ceremony and Service Design Award finalist exhibition were key highlights of the 2018 Service Design Global Conference.

Continue reading
SDN Chapters Sherlock, LEGO e o Service Design

Sherlock, LEGO e o Service Design

Conheça dois elementos fundamentais para qualquer processo criativo de Service Design e comece sua jornada de experiências!

Continue reading
SDN Chapter News Official Chapter in Canada

Official Chapter in Canada

Over the last three months the Canadian Chapter of the Service Design Network has been hard at work: (1) putting in place the necessary infrastructure to administer the chapter, particularly challenging given the geographic span of Canada; (2) promoting the chapter and supporting local events; and (3) planning our first major multi-city initiative. What follows is a detailed accounting of each of these areas.

Continue reading