Instead of sitting down and strictly talking Service Design, we were able to get to know each other better through informal conversations over food and drinks. Connections were made between professionals in different industries – healthcare, telecommunications, software development, to name a few. Networks were expanded, friendships were established, and all had a good time. It was great getting to know people with the same interests and passion in using Service Design to improve human experiences.
Call for Papers: Touchpoint Vol. 11 No. 3 - Service Design and Change Management - Submit Until 8 NOVEMBER
In this upcoming issue of Touchpoint, we want to specifically focus on the relationship between change management and service design. Submit your abstracts until 8 November.