Instead of sitting down and strictly talking Service Design, we were able to get to know each other better through informal conversations over food and drinks. Connections were made between professionals in different industries – healthcare, telecommunications, software development, to name a few. Networks were expanded, friendships were established, and all had a good time. It was great getting to know people with the same interests and passion in using Service Design to improve human experiences.
Touchpoint 17-1––From AI to Synthetic Services | Roundtable
On May 20th 2026, we are holding a special event connected to the publication of the most recent issue of Touchpoint, the journal of service design: Touchpoint Vol.17 No. 1 | From AI to Synthetic Services.
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