Instead of sitting down and strictly talking Service Design, we were able to get to know each other better through informal conversations over food and drinks. Connections were made between professionals in different industries – healthcare, telecommunications, software development, to name a few. Networks were expanded, friendships were established, and all had a good time. It was great getting to know people with the same interests and passion in using Service Design to improve human experiences.
Call for papers is now open | Submit your abstract until April 26th 2024
Service designers work within a unique context. Because our work influences service innovation, improvement and delivery across lengthy and often complex customer lifecycles, we must work closely with stakeholders from across our organisations, and even beyond. While we aim for deep expertise in our own practice, we must also familiarise ourselves with the ways many others work
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