Service Design Day 2020

We would like to invite all organisations, service designers professionals, students and enthusiasts to join us in celebration of Service Design Day. Do good - give back!

Service Design Day: The Virtual "Do Good - Give Back" Campaign

As the world continues to grapple with the effects that the COVID-19 virus has unleashed worldwide upon global communities, economies and social networks, the need to rethink how we operate as a society has never been greater. As service designers, we recognise the value our practice offers in these uncertain times and for that reason, are pleased to announce that this years' Service Design Day (June 1, 2020) will carry forward the momentum we started in 2019 via our "Do Good - Give Back" campaign. With its kick-off, we call upon practitioners, students, agencies and academics across the globe to join in and lend your support to those organisations most in need of your services. 

"Do Good - Give Back" and Make a Difference

The "Do Good - Give Back" Service Design Day initiative was launched last year as a catalyst for the service design community to come together to lend its services to the greater good of local communities. We invite you to join us once again in this initiative, however, under the challenges that the COVID-19 virus brings to in-person connection, we intend to kick this off as a virtual campaign.   

Block your calendars on June 1 and use this day to organise your online activities that can include webinars, workshops, Slack discussions, social media campaigns and more for and around the people and places that can benefit from your services. Share your work via social media using #SDDay20 and #ServiceDesignDay and help raise the profile of our practise while giving a voice to those you have helped!

We look forward to seeing you online on June 1 and celebrating all the great work the service design community is doing to help transform our world for the better—together.

How can I participate?

  • Host an online event, workshop or training for your local community on the topic of service design
  • Hold a discussion/lightning talk on how service design can help society and contribute to the common good
  • Have an online “open door” event or a service design exhibition and invite students,  NGOs, charities or community service organisations to your office
  • Empower service providers to utilise service design, talk about service design tools and methods and discuss the implementation of service design for a greater good
Offer your service design skills!

Online activities: 

Join us in the Service Design Day celebration! Share your initiatives using hashtags #SDDay20 and #ServiceDesignDay and tag us in your posts!

Do good, give back! 

  • Join our SDN Slack channel
  • Share your initiatives: How do you celebrate Service Design Day - share your activities and examples of how can service design serve the community and create a positive impact
  • Spread the love: Snap a photo of your team with the Service Design Day heart gesture
  • Share the love and celebrate your great colleagues: show empathy, multicultural insight, and collaboration
  • Celebrate Success Stories: Tag companies or people who have inspired you, promote infographics and pictures from previous successful projects - let the world know that service design can make a difference
Join our online activities!

Related Headlines

SDN Chapters Call for papers is now open | Submit your abstract until April 28th 2024

Call for papers is now open | Submit your abstract until April 28th 2024

Service designers work within a unique context. Because our work influences service innovation, improvement and delivery across lengthy and often complex customer lifecycles, we must work closely with stakeholders from across our organisations, and even beyond. While we aim for deep expertise in our own practice, we must also familiarise ourselves with the ways many others work

Continue reading
SDN Chapters Service Design Global Conference 2024 - Get Early Bird tickets until May 31

Service Design Global Conference 2024 - Get Early Bird tickets until May 31

Early Bird tickets for the Service Design Global Conference (SDGC24) are available for sale.

Continue reading
SDN Chapters Touchpoint Vol 14-3 Roundtable | Implementing Service Design

Touchpoint Vol 14-3 Roundtable | Implementing Service Design

On April 10, 2024, we are holding a special event connected to the publication of the most recent issue of Touchpoint, the journal of service design. The issue explores practical aspects, challenges and successes in translating service design outputs into tangible, impactful solutions –– successful implementation.

Continue reading
SDN Global News Replay tickets SDGC23

Replay tickets SDGC23

If you missed the Service Design Global Conference 2023, you can now register for a ticket to watch the recordings from our Replay section.

Continue reading