Service Design Day 2020

We would like to invite all organisations, service designers professionals, students and enthusiasts to join us in celebration of Service Design Day. Do good - give back!

Service Design Day: The Virtual "Do Good - Give Back" Campaign

As the world continues to grapple with the effects that the COVID-19 virus has unleashed worldwide upon global communities, economies and social networks, the need to rethink how we operate as a society has never been greater. As service designers, we recognise the value our practice offers in these uncertain times and for that reason, are pleased to announce that this years' Service Design Day (June 1, 2020) will carry forward the momentum we started in 2019 via our "Do Good - Give Back" campaign. With its kick-off, we call upon practitioners, students, agencies and academics across the globe to join in and lend your support to those organisations most in need of your services. 

"Do Good - Give Back" and Make a Difference

The "Do Good - Give Back" Service Design Day initiative was launched last year as a catalyst for the service design community to come together to lend its services to the greater good of local communities. We invite you to join us once again in this initiative, however, under the challenges that the COVID-19 virus brings to in-person connection, we intend to kick this off as a virtual campaign.   

Block your calendars on June 1 and use this day to organise your online activities that can include webinars, workshops, Slack discussions, social media campaigns and more for and around the people and places that can benefit from your services. Share your work via social media using #SDDay20 and #ServiceDesignDay and help raise the profile of our practise while giving a voice to those you have helped!

We look forward to seeing you online on June 1 and celebrating all the great work the service design community is doing to help transform our world for the better—together.

How can I participate?

  • Host an online event, workshop or training for your local community on the topic of service design
  • Hold a discussion/lightning talk on how service design can help society and contribute to the common good
  • Have an online “open door” event or a service design exhibition and invite students,  NGOs, charities or community service organisations to your office
  • Empower service providers to utilise service design, talk about service design tools and methods and discuss the implementation of service design for a greater good
Offer your service design skills!

Online activities: 

Join us in the Service Design Day celebration! Share your initiatives using hashtags #SDDay20 and #ServiceDesignDay and tag us in your posts!

Do good, give back! 

  • Join our SDN Slack channel
  • Share your initiatives: How do you celebrate Service Design Day - share your activities and examples of how can service design serve the community and create a positive impact
  • Spread the love: Snap a photo of your team with the Service Design Day heart gesture
  • Share the love and celebrate your great colleagues: show empathy, multicultural insight, and collaboration
  • Celebrate Success Stories: Tag companies or people who have inspired you, promote infographics and pictures from previous successful projects - let the world know that service design can make a difference
Join our online activities!

Let us know what are your Service Desing Day activities!

All Headlines

Related Headlines

SDN Chapters Touchpoint 17-1––From AI to Synthetic Services | Roundtable

Touchpoint 17-1––From AI to Synthetic Services | Roundtable

On May 20th 2026, we are holding a special event connected to the publication of the most recent issue of Touchpoint, the journal of service design: Touchpoint Vol.17 No. 1 | From AI to Synthetic Services.

Continue reading
SDN Chapters From AI to Synthetic Services

From AI to Synthetic Services

AI continues to disrupt our work as service designers, fundamentally changing the way we design, deliver and analyse services. The advances are rapid as well, presenting new opportunities while at the same time forcing us to answer some challenging questions on where and how its capabilities are deployed. This issue of Touchpoint answers an ongoing need in our community to learn from each other - as well as those outside our field - to confidently apply AI, as well as know where it should be avoided.

Continue reading
SDN Chapters Register by May 15 for the maximum Early Bird discount!

Register by May 15 for the maximum Early Bird discount!

Connect, Collaborate, and Create Change – SDGC26 Awaits! Join us in Wiesbaden, Germany and online, 28–30 October. Registration is open, with Early Bird tickets on sale until May 15.

Continue reading
SDN Global News Become a Certified Service Design Professional at the SDN Academy!

Become a Certified Service Design Professional at the SDN Academy!

Created for service designers with 2+ years’ experience, the 8-week, 8-module course offers you the chance to strengthen your core skills, expand your capabilities, and earn Professional Accreditation.

Continue reading