Pack your bags because this year’s Service Design Global Conference (SDGC) is headed to Canada, celebrating its 12th anniversary.

The SDN is proud to announce that we're now making selected articles from each new issue of Touchpoint available on Medium. Doing so helps fulfil one of our goals of spreading knowledge, insights and awareness of service design to the wider world.

Touchpoint entered its tenth year of publication, having first been published in early 2009. To celebrate this significant milestone, we are happy to offer a limited Anniversary Collection pack, including 22 Touchpoint issues for the special discounted price of 200€ plus shipping costs (EU 24,50€ / Rest of the world 49,00€).

If 75% of Portugal's economy is a service-based economy. How might we deliver better services in this country?