Find out more about what service design is, where to find great case studies, where you can study it and the benefits of being an SDN member.

This year, the Service Design Network will publish its second Service Design Impact Report – and the health sector is in the spotlight!

We loved being a part of the 2nd international Service Design Day! Congratulations to everyone who got involved because you managed to make an even bigger buzz than last year, which means more people than ever now know about the amazing power of service design!

Service designer Mikko Koivisto has won the Ornamo Award of 2017. Koivisto, the Lead Service Designer and Customer Experience Director of the Hellon service design agency, is one of Finland’s first academically trained professionals in service design. He has been involved in developing this field both in Finland and abroad.