The SDN's SVP and SDN Academy co-founder/Head of Training Jesse Grimes (Kolmiot Service Design) conducts an “An Introduction to Service Design Through Journey Mapping” course for the new South Africa Chapter.

Following the first launch in Cape town, Thursday the 19th of September, was officially the date for the second of the two launch events for the SDN South Africa chapter!

Pick your preferred type of ticket or pack and get access to two buzzing and vibrant conference days with inspiring talks and intense workshops

Expert panelists from both private and public sector come together to examine the intersections of service design and customer experience.