Touchpoint Vol. 8 No. 2

From the early 1990s, Design Thinking has sought to shake up traditional ways of doing business, and foster innovation through creativity and applying a designer’s mindset to business challenges. Design Thinking shares quite a lot of DNA with service design. Read more about this topic in the new Touchpoint Vol. 8 No. 2!

Discover the full list of articles of this issue or flip the preview to get a sneak peek at fascinating insights on this topic!

Touchpoint Vol. 8 No. 2 is available to purchase in print and PDF format.

SDN members are able to read all articles online and download the full-issue PDF at no charge. In additional, professional and corporate/academic members enjoy the unique benefit of receiving a voucher to redeem for a free printed copy of each new Touchpoint. Become a SDN member, or upgrade your community membership to have access to all these benefits!

 --

Related Headlines

SDN Global News Call for Papers: Touchpoint Vol. 11 No. 2 'Experience Prototyping' - SUBMIT UNTIL 16 JUNE

Call for Papers: Touchpoint Vol. 11 No. 2 'Experience Prototyping' - SUBMIT UNTIL 16 JUNE

'Experience Prototyping' is the feature theme of the upcoming issue of Touchpoint. We invite you to become an author and help to advance the service design field and its practices. Submit your abstracts until 16 June.

Continue reading
SDN Chapters Service Design and CX: Friends or foes?

Service Design and CX: Friends or foes?

The wide umbrella of Design encompasses many disciplines and for service design specifically, one acronym has triggered more consternation than others: CX. The new Touchpoint Vol. 8 No. 1 takes a look at the overlap and contrasts between service design and CX and ask the question: “Are they friends or foes?”.

Continue reading
SDN Chapters FJord Talks AI Collaboration Is the Future During SDGC19 Workshop

FJord Talks AI Collaboration Is the Future During SDGC19 Workshop

Global design and innovation consultancy Fjord presents Designed Intelligence, a look at service design through the lens of AI partnership.

Continue reading
SDN Global News SDGC19 Tickets for Sale

SDGC19 Tickets for Sale

Pick your preferred type of ticket or pack and get access to two buzzing and vibrant conference days with inspiring talks and intense workshops

Continue reading