'Service Design and Change Management'

In this upcoming issue of Touchpoint, we want to specifically focus on the relationship between change management and service design. Submit your abstracts until 8 November.

How can we best fulfill this most challenging aspect of our responsibilities?

Besides handing in articles related to this issue’s feature, you are also invited to hand in content for the other regular sections of Touchpoint, such as the Cross-Discipline, Tool & Methods and Education & Research section.

Read more and submit your abstracts via the online form until 8 November 2019 (23:59 CET).

We are looking forward to many inspiring contributions! 

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