Touchpoint Vol. 9 No. 3

“Service Design at Scale” is the feature theme of the upcoming issue of Touchpoint. We invite you to become an author of Touchpoint Vol. 9 No. 3 and help to advance the service design field and its practices. Submit your abstracts till 19 December 2017 at 23:59 (CET).

"Service Design at Scale” is a question and a challenge that has arisen out of success, but has no simple answers. In this upcoming issue of Touchpoint, we want to bring the community together to share insights and learnings on how we can address the challenges.

Besides handing in articles related to this issue’s feature, you are also invited to hand in content for the other regular sections of Touchpoint, such as the Cross-Discipline and Tool&Methods section.

Read more and submit your abstracts via the online form till 19 December 2017 at 23:59 (CET).

Become an author of Touchpoint and help to advance the service design field and its practices. Share your knowledge with the community, have your article featured online and in print, as well as shared on social media. 

We are looking forward to many inspiring contributions! 

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