“We've just concluded a wonderful evening of Impact Driven Design workshop hosted by James Breeze and facilitated by Robert Williams from Objective Experience in the latest edition of our SDN SG Chapter event. It was a fantastic evening with highly energized participants learning about Service Design Thinking process from strategic to tactical systemic design in implementing service design within organizations. We would like to express our appreciation to the amazing participants from different parts of the world!”
Register for the Service Design Global Conference 2023 and attend its 16th edition in Berlin or online!
Touchpoint – The Journal of Service Design provides a window into the discussion of service design, facilitating a forum to debate, share and advance the field and its practices. In addition, it aims at engaging clients to listen in on the discussion, learn about the field, and become involved in the development and implementation of service design for their organisations.
As we learn in this issue of Touchpoint, organisations large and small are applying the same rigour - and many of the same tools and techniques used to focus on customers - to make sure that employees perform at their best, and are fulfilled in their work. And it’s become a natural domain of service designers, who are taking on this challenge around the globe.
As we learn in this issue of Touchpoint, organisations large and small are applying the same rigour - and many of the same tools and techniques used to focus on customers - to make sure that employees perform at their best, and are fulfilled in their work. And it’s become a natural domain of service designers, who are taking on this challenge around the globe.
Share your thoughts
0 RepliesPlease login to comment