Within the Service Design Network (SDN) Belgium, the idea has been living for some time now not only to bring together the community itself, but also to focus on the future of our sector and more specifically on the influx of new talent. The University of Antwerp wants to take the plunge and offer a postgraduate degree in Service Design through the Product Development department (Fac. Design Sciences). We want to design this training program together with you: what do we want to achieve with this program? For whom are we doing this? What competencies or tools should definitely not be missing?
Join us at SDGC25 in Dallas and online, this October 15–17. In-person and virtual tickets are available - your invitation to connect, share ideas, and explore service design's impact on business.
Per anni i servizi hanno funzionato “a chiamata”: il cliente ha un problema, contatta l’azienda, l’azienda risponde. È un modello reattivo, spesso lento, costoso e poco coerente. L’intelligenza artificiale ribalta questo schema. Grazie alla capacità di analizzare grandi quantità di dati in tempo reale, l’AI permette ai fornitori di servizi di anticipare i bisogni, intervenire prima che il cliente debba chiedere aiuto e modellare l’interazione sul singolo individuo, non sulla “media” dei clienti.
We are excited to share the entire recording, recommended resources and the fill transcript of this event with Freelance Service Designer Leili Mirzakhalili.
The Service Design Network is thrilled to reveal the Service Design Award 2025 finalists! These projects represent the very best in service design worldwide — pushing boundaries, creating impact, and inspiring change. Now it’s your turn to join the celebration: cast your vote in the Public Choice Award and help spotlight your favourite project!
Share your thoughts
0 RepliesPlease login to comment