For the the first phase of the birth of SDNGreece, the founding team has set the following goals:
- Communicate the principles and methods of service design in the Greek market.
- Create a community to exchange knowledge and good practices.
- Connect the community to the global Service Design Network.
- Understand the needs of the Greek market by sector and implement service design to fulfil them.
The event kicked off with a brief presentation given by the founding members regarding the reasons and the vision behind the creation of SDNGreece, as well as an introduction to the Service Design Network and the values of Service Design. Appreciating that Service Design is a participatory process and that a community to be formed requires the collective participation of all its members, all attendees were asked to go through two simple exercises aimed at informing the future actions of SDNGreece. The audience formed 4 groups based on their backgrounds - a group of non-designers, a group of in-house designers and two groups of agency designers.