The first event of Service Design Network Greece

On Friday, April 5th 2019, at the always welcoming venue of BOX Athens we were pleased to hold the first event of Service Design Network Greece. After a long time of envisioning and planning by the founding team, the event was embraced with enthusiasm by the Greek design community. The passion and eagerness shown in shaping this community was a great surprise and a big motivation to continue this initiative towards establishing the practice of Service Design in Greece.

We aim to create a cohesive community of service design professionals, academics and students that are collectively committed to advancing the practise and establish the Service Design discipline in Greece.

For the the first phase of the birth of SDNGreece, the founding team has set the following goals:

  • Communicate the principles and methods of service design in the Greek market. 
  • Create a community to exchange knowledge and good practices. 
  • Connect the community to the global Service Design Network. 
  • Understand the needs of the Greek market by sector and implement service design to fulfil them. 

The event kicked off with a brief presentation given by the founding members regarding the reasons and the vision behind the creation of SDNGreece, as well as an introduction to the Service Design Network and the values of Service Design. Appreciating that Service Design is a participatory process and that a community to be formed requires the collective participation of all its members, all attendees were asked to go through two simple exercises aimed at informing the future actions of SDNGreece. The audience formed 4 groups based on their backgrounds - a group of non-designers, a group of in-house designers and two groups of agency designers.

The aim of the first exercise was to understand the current context of the Greek design community by mapping out problems and opportunities. Then, in the second exercise the audience was asked to identify what actions they would like the SDNGreece to do.


The event closed with drinks and networking.

We would like to thank all those who honoured us with their presence at BOX Athens, your participation and excitement surprised us positively and gave us even more energy as it showed us that there is a need for even better and stronger service design in Greece. Also, we thank BOX Athens for its hospitality.


EVENT PHOTOS

PRESENTATION

Follow SDNGreece on social media to stay up to date:

Facebook Page | Facebook Group | Twitter | Instagram | LinkedIn Group | Slack

Related Headlines

SDN Chapters Call for papers is now open | Submit your abstract until April 26th 2024

Call for papers is now open | Submit your abstract until April 26th 2024

Service designers work within a unique context. Because our work influences service innovation, improvement and delivery across lengthy and often complex customer lifecycles, we must work closely with stakeholders from across our organisations, and even beyond. While we aim for deep expertise in our own practice, we must also familiarise ourselves with the ways many others work

Continue reading
SDN Chapters Service Design Global Conference 2024 - Get Early Bird tickets until May 31

Service Design Global Conference 2024 - Get Early Bird tickets until May 31

Early Bird tickets for the Service Design Global Conference (SDGC24) are available for sale.

Continue reading
SDN Global News Get Your Replay Ticket - SDN Next Gen Conference 2024

Get Your Replay Ticket - SDN Next Gen Conference 2024

The Service Design Network’s Next Gen Conference was held online on the 12th of April. Missed a talk? Wanna asynchronously attend that other workshop? You can catch up on the entire 24 hour schedule, because recordings of all sessions are available for replay!

Continue reading
SDN Chapters Touchpoint Vol 14-3 Roundtable | Implementing Service Design

Touchpoint Vol 14-3 Roundtable | Implementing Service Design

On April 10, 2024, we are holding a special event connected to the publication of the most recent issue of Touchpoint, the journal of service design. The issue explores practical aspects, challenges and successes in translating service design outputs into tangible, impactful solutions –– successful implementation.

Continue reading