
About Luis Alt

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I have been, over the last decade, using design to help people and brands to provide better services.
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Community Knowledge

Luis Alt: Meet the service designer
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Community Knowledge

A Guide for Award-Winning Service Design Projects
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Touchpoint Article

Serve Well to Keep on Serving!
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Touchpoint Article

Service Design Creates Breakthrough Cultural Change in the Brazilian Financial Industry
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Touchpoint Article

A Customer Experience-centric Approach to Service Quality
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Touchpoint Article

Luis Alt: Meet the service designer
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