About Luis Alt

Sao Paulo | Brazil

I have been, over the last decade, using design to help people and brands to provide better services.

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The order of factors completely affects the service.

Luis leads innovation and service design projects as a founding partner of Livework in Brazil, is the author of the bestseller Design Thinking Brasil and teaches at renowned universities around the globe.


Luis’s contribution


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Touchpoint Article

Serve Well to Keep on Serving!

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Touchpoint Article

Service Design Creates Breakthrough Cultural Change in the Brazilian Financial Industry

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