SDN Member since August 2012

Erico Fileno

About Erico Fileno

São Paulo | Brazil

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Visa, Sr. Director

Since 2000, helping Fortune 500 companies to design services that are used by millions of people every day around the world. Pioneer in UX and Service Design in Brazil, delivering projects and training new professionals in Service Design - the 1st. Service Design program in Latin America (2010).

User research, business design and service innovation.

Erico’s contributions

How to contribute

Touchpoint Article

Érico Fileno Interview

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