This is a part of the interview with Birgit Mager, President of the Service Design Network, that was recently conducted due to a very special occasion that we will be celebrating this year. Curious? Then read on…

Let’s take a look in the beginnings and developments of one of the biggest design thinking and service design events in the world – the Global Service Jam. We are happy to be part of this amazing event through the active participation of some of our national chapters: San Francisco, New York City, Chile and Finland.