Touchpoint entered its tenth year of publication, having first been published in early 2009. To celebrate this significant milestone, we are happy to offer a limited Anniversary Collection pack, including 22 Touchpoint issues for the special discounted price of 200€ plus shipping costs (EU 24,50€ / Rest of the world 49,00€).
Take on this opportunity to fill your personal or corporate library with 10 years of in-depth articles relevant to service design, written by many authors from around the world.
To order your Collection, please contact us including the information below:
- Your full name and/or company name
- Invoice address
- Shipping address
- VAT number (optional)
- Any reference you may need like PO number, division, names
- Full name and email address to whom the invoice should be sent
Issues not included in this pack are sold out and can be purchased in digital format at our website: Vol. 1 No. 1, Vol. 1 No. 2, Vol. 7 No 2, Vol. 7 No. 3, Vol. 8 No. 1, Vol. 9 No.1, Vol. 9 No. 2.
The newly published Touchpoint Vol.10 No.1 represents a significant milestone! With this issue, Touchpoint enters its tenth year of publication, having first been published in early 2009.
Take advantage of the early bird tickets and register under reduced prices.
The service design community has long recognised the importance of the employee experience as being inherently interlinked with user experience. Employees are integral to any service delivery, whether they are present in face-to-face service interactions, such as hospitality, or whether they are behind the scenes of (primarily) digital services, responsible for apps and interfaces.
Are you ready to revolutionize the future of service design? If you're starting out in your service design odyssey, this conference is the perfect place to ignite your creativity, expand your knowledge, and make your first marks on the world of service design.
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