Touchpoint entered its tenth year of publication, having first been published in early 2009. To celebrate this significant milestone, we are happy to offer a limited Anniversary Collection pack, including 22 Touchpoint issues for the special discounted price of 200€ plus shipping costs (EU 24,50€ / Rest of the world 49,00€).
Take on this opportunity to fill your personal or corporate library with 10 years of in-depth articles relevant to service design, written by many authors from around the world.
To order your Collection, please contact us including the information below:
- Your full name and/or company name
- Invoice address
- Shipping address
- VAT number (optional)
- Any reference you may need like PO number, division, names
- Full name and email address to whom the invoice should be sent
Issues not included in this pack are sold out and can be purchased in digital format at our website: Vol. 1 No. 1, Vol. 1 No. 2, Vol. 7 No 2, Vol. 7 No. 3, Vol. 8 No. 1, Vol. 9 No.1, Vol. 9 No. 2.
The newly published Touchpoint Vol.10 No.1 represents a significant milestone! With this issue, Touchpoint enters its tenth year of publication, having first been published in early 2009.
Join us for the Service Design Global Conference (SDGC24) this October! Whether you prefer attending in person in Helsinki or participating online, exciting opportunities await. Register now on the conference website and be part of this inspiring event. See you there!
As the practice of service design continues to gain recognition and traction, a notable trend has emerged: organisations are choosing to build and utilise in-house service design teams rather than relying on external agencies. This shift brings with it a host of considerations, both positive and negative, that merit in-depth exploration and critical reflection.
What you are about to read is the latest thinking — and hands-on application — around service design and AI.
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