Touchpoint entered its tenth year of publication, having first been published in early 2009. To celebrate this significant milestone, we are happy to offer a limited Anniversary Collection pack, including 22 Touchpoint issues for the special discounted price of 200€ plus shipping costs (EU 24,50€ / Rest of the world 49,00€).
Take on this opportunity to fill your personal or corporate library with 10 years of in-depth articles relevant to service design, written by many authors from around the world.
To order your Collection, please contact us including the information below:
- Your full name and/or company name
- Invoice address
- Shipping address
- VAT number (optional)
- Any reference you may need like PO number, division, names
- Full name and email address to whom the invoice should be sent
Issues not included in this pack are sold out and can be purchased in digital format at our website: Vol. 1 No. 1, Vol. 1 No. 2, Vol. 7 No 2, Vol. 7 No. 3, Vol. 8 No. 1, Vol. 9 No.1, Vol. 9 No. 2.
The newly published Touchpoint Vol.10 No.1 represents a significant milestone! With this issue, Touchpoint enters its tenth year of publication, having first been published in early 2009.
On May 20th 2026, we are holding a special event connected to the publication of the most recent issue of Touchpoint, the journal of service design: Touchpoint Vol.17 No. 1 | From AI to Synthetic Services.
AI continues to disrupt our work as service designers, fundamentally changing the way we design, deliver and analyse services. The advances are rapid as well, presenting new opportunities while at the same time forcing us to answer some challenging questions on where and how its capabilities are deployed. This issue of Touchpoint answers an ongoing need in our community to learn from each other - as well as those outside our field - to confidently apply AI, as well as know where it should be avoided.
Connect, Collaborate, and Create Change – SDGC26 Awaits! Join us in Wiesbaden, Germany and online, 28–30 October. Registration is open, with Early Bird tickets on sale until May 15.
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