Discover Touchpoint Vol. 9 No. 3 - Service Design at Scale

“Service Design at Scale” is a challenge that has arisen out of success, but has no simple answers. The increasingly large mandate, and set of responsibilities, enjoyed by service designers comes with new challenges. In this new issue of Touchpoint, we turn our focus to making our work grow beyond us; spreading the power and value of service design across entire organisations.

Touchpoint Vol. 9 No. 3 - Service Design at Scale is available to purchase in print (18€ plus shipping) and PDF format (15€). 

Discover the full list of articles or flip the preview to get a sneak peek at this fascinating issue!

Exclusive SDN members benefits

SDN members have the benefit to read all articles online and download the full-issue PDF at no charge. In additional, professional and corporate/academic members enjoy the unique benefit of receiving a voucher to redeem a free printed copy of each new Touchpoint, only paying for the shipping cost. 

Not a member yet? Become a SDN member, or upgrade your community membership to have access to all these exclusive benefits!

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SDN Global Get your SDGC18 ticket today!

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