Discover Touchpoint Vol. 9 No. 1 - Education and Capacity-Building

As service design grows, it faces the challenge of meeting the even greater demand for it. How can the seeds of service design be sown in tomorrow’s designers and business people? How can our techniques be introduced across entire organisations - to be applied by non-designers - to improve their services? And what frameworks can be proposed to categorise (blossoming) service designers according to traits and areas of expertise?

Find the answers to those questions and much more in the new Touchpoint Vol. 9 No. 1 - Education and Capacity-Building, available to purchase in print and PDF format.

Discover the full list of articles or flip the preview to get a sneak peek at this fascinating issue!

SDN members have the benefit to read all articles online and download the full-issue PDF at no charge. In additional, professional and corporate/academic members enjoy the unique benefit of receiving a voucher to redeem a free printed copy of each new Touchpoint. Become a SDN member, or upgrade your community membership to have access to all these exclusive benefits!

 --

Related Headlines

SDN Chapters Service Design Award 2019 - Call for entries

Service Design Award 2019 - Call for entries

We are delighted to open a call for the Service Design Award 2019, the premier international award for service design. The Award recognises work of an exceptional standard in the field of service design from the private and public sector, as well as academia.

Continue reading
SDN Global News Upcoming Certified Trainings by SDN Accredited Trainers

Upcoming Certified Trainings by SDN Accredited Trainers

Looking for gaining high level knowledge and skills about service design in a professional and state-of-the-art approach? Then check out the upcoming trainings and events by our SDN Accredited Service Design Trainers taking place all around the world and book your seat!

Continue reading
SDN Chapters Service Design Global Conference 2019

Service Design Global Conference 2019

Pack your bags because this year’s Service Design Global Conference (SDGC) is headed to Canada, celebrating its 12th anniversary.

Continue reading
SDN Chapters Extending Other Disciplines Through Service Design

Extending Other Disciplines Through Service Design

Conversations about the differences between service design and fields such as UX/CX/product design / change management/ anthropology etc. miss the point – service design has grown from these fields.

Continue reading