Discover Touchpoint Vol. 9 No. 1 - Education and Capacity-Building

As service design grows, it faces the challenge of meeting the even greater demand for it. How can the seeds of service design be sown in tomorrow’s designers and business people? How can our techniques be introduced across entire organisations - to be applied by non-designers - to improve their services? And what frameworks can be proposed to categorise (blossoming) service designers according to traits and areas of expertise?

Find the answers to those questions and much more in the new Touchpoint Vol. 9 No. 1 - Education and Capacity-Building, available to purchase in print and PDF format.

Discover the full list of articles or flip the preview to get a sneak peek at this fascinating issue!

SDN members have the benefit to read all articles online and download the full-issue PDF at no charge. In additional, professional and corporate/academic members enjoy the unique benefit of receiving a voucher to redeem a free printed copy of each new Touchpoint. Become a SDN member, or upgrade your community membership to have access to all these exclusive benefits!

--
All Headlines

Related Headlines

SDN Chapters Touchpoint Vol. 17 No. 1 | Call for papers is now opened

Touchpoint Vol. 17 No. 1 | Call for papers is now opened

We are pleased to announce that the call for papers for Touchpoint Vol. 17 No. 1 is now open.

Continue reading
SDN Chapters Meet, Mingle & Make an Impact – See You at SDGC25!

Meet, Mingle & Make an Impact – See You at SDGC25!

Join us at SDGC25 in Dallas and online, this October 15–17. In-person and virtual tickets are available - your invitation to connect, share ideas, and explore service design's impact on business.

Continue reading
SDN Chapter News Highlights from the webinar "Learnings from prototyping a Journey Management Study Group" with Arun Joseph Martin

Highlights from the webinar "Learnings from prototyping a Journey Management Study Group" with Arun Joseph Martin

We are excited to share the entire recording and the full transcript of this event with Service Design practitioner and community leader Arun Joseph Martin.

Continue reading
SDN Chapters SDGC25 Replay tickets now available

SDGC25 Replay tickets now available

In case you missed the Service Design Global Conference 2025 in Dallas, you can purchase Replay access to the recordings and view them at your leisure until October 10, 2026.

Continue reading