Discover Touchpoint Vol. 9 No. 1 - Education and Capacity-Building

As service design grows, it faces the challenge of meeting the even greater demand for it. How can the seeds of service design be sown in tomorrow’s designers and business people? How can our techniques be introduced across entire organisations - to be applied by non-designers - to improve their services? And what frameworks can be proposed to categorise (blossoming) service designers according to traits and areas of expertise?

Find the answers to those questions and much more in the new Touchpoint Vol. 9 No. 1 - Education and Capacity-Building, available to purchase in print and PDF format.

Discover the full list of articles or flip the preview to get a sneak peek at this fascinating issue!

SDN members have the benefit to read all articles online and download the full-issue PDF at no charge. In additional, professional and corporate/academic members enjoy the unique benefit of receiving a voucher to redeem a free printed copy of each new Touchpoint. Become a SDN member, or upgrade your community membership to have access to all these exclusive benefits!

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