Discover Touchpoint Vol. 9 No. 1 - Education and Capacity-Building

As service design grows, it faces the challenge of meeting the even greater demand for it. How can the seeds of service design be sown in tomorrow’s designers and business people? How can our techniques be introduced across entire organisations - to be applied by non-designers - to improve their services? And what frameworks can be proposed to categorise (blossoming) service designers according to traits and areas of expertise?

Find the answers to those questions and much more in the new Touchpoint Vol. 9 No. 1 - Education and Capacity-Building, available to purchase in print and PDF format.

Discover the full list of articles or flip the preview to get a sneak peek at this fascinating issue!

SDN members have the benefit to read all articles online and download the full-issue PDF at no charge. In additional, professional and corporate/academic members enjoy the unique benefit of receiving a voucher to redeem a free printed copy of each new Touchpoint. Become a SDN member, or upgrade your community membership to have access to all these exclusive benefits!

 --

Related Headlines

SDN Global News Call for Papers: Touchpoint Vol. 10 No. 1

Call for Papers: Touchpoint Vol. 10 No. 1

“From Design to Implementation” is the feature theme of the upcoming issue of Touchpoint. We invite you to become an author and help to advance the service design field and its practices. Submit your abstracts until 15 March 2018.

Continue reading
SDN Global Service Design Award 2018 - Earlybird entry until April 10!

Service Design Award 2018 - Earlybird entry until April 10!

We are delighted to open a call for the Service Design Award 2018, the premier international award for service design. The Award recognises work of an exceptional standard in the field of service design from the private and public sector, as well as academia.

Continue reading
SDN Global Save the date: #SDGC18 is coming to Dublin

Save the date: #SDGC18 is coming to Dublin

We're happy to announce the host city of the next Service Design Global Conference. SDGC18 will be taking place in Dublin on October 11th and 12th - with pre-conference events on October 10th.

Continue reading
SDN Global Join the SDN Community Slack!

Join the SDN Community Slack!

Join the official SDN Community Slack and connect with service designers around the globe. It's free!

Continue reading