Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. This 4-module learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks.

What is a brand? How do you define, create and evolve one? And why is it important for service design?

Today, more than ever, the role of design is to shape human needs as we deliver new service models to improve human lives. As design professionals, we continue to experiment with new ways to provide solutions for complex problems.

​A free one-hour webinar on qualitative research and Human Insights for Service Design with Manon Philippin.