SDN UK RCA Service Design Masterclass with Clive Grinyer

RCA Service Design Masterclass with Clive Grinyer

Service Design Masterclass: Transform your Customer Experience. Using the principles and tools of service design, rethink the journey your customers take.

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SDN Germany (Munich) Service Design Implementation

(Munich) Service Design Implementation

Successfully implementing service design projects is crucial to create an impact for companies and service designers. This one-day workshop will reflect on strategies to ensure that user experience concepts aren‘t blocked internally and get removed from the priority list or fail on the market.

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SDN Germany (Munich) Service Design and Future Forecasting

(Munich) Service Design and Future Forecasting

By developing a structured way to think about the future, we can find ways to look beyond the noise of the present to work towards preferred outcomes for service providers, users and stakeholders.

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Other Events 5-Day DesignThinkers Bootcamp Week November 2019

5-Day DesignThinkers Bootcamp Week November 2019

During this week-long experience, you’ll learn why, when, & how to conduct ethnographic research, build personas, create customer journey maps, construct prototypes, identify value exchange among stakeholders, and more.

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