Samuel Simon
Author - Samuel Simon

The elves were right! Today's #SDsanta has been here before. But he just has too many things to offer.

Daniele Catalanotto is back! He has been our Service Design Santa before. And he really is in a Christmas mood. Today, two things are waiting for you: An Online Course Discount and a free Service Blueprint Template.

Stop struggling to get those unhappy and frustrated users to love you! Learn 100 simple principles that you can apply today to enhance your customer experience. And because it's christmas season you get a special 50% discount with this special link reserved only to the SDN community.



View the video above here.

And now to the real present. A free Service Blueprint Template.

The service blueprint is maybe one of the most favorite tools in the service design world. But often building one isn't quick or simple. Today's pre-Christmas gift tries to fix exactly this. We have for you a free Minimal Service Blueprint template. This template is built within the note taking app Notion. This means you can edit your blueprint easily, share it with colleagues, collaborate on it and then even export it as a PDF. Santa definitely loves the service designers out there, even if they were a bit naughty. You can access the template of the Swiss Innovation Academy website.


Missed the earlier #SDsanta Advent Calendar goodies? Here, here, here!

Want to contribute something as our #SDsanta, too? Sam's inbox is thirsty for your mail.

Want those goodies to come to your inbox directly? Sign up here for the good news. 

Enjoy the Christmas season.

Related Community Knowledge

Other Door 24 - #SDsanta - The SDN Advent Calendar

Door 24 - #SDsanta - The SDN Advent Calendar

Get ready. It's #SDsanta's last day. Here is our final Christmas gift to the SDN community.

Continue reading
Other Door 23 - #SDsanta - The SDN Advent Calendar

Door 23 - #SDsanta - The SDN Advent Calendar

By now, you already snow the drill. Open and enjoy! :)

Continue reading
Other Door 22 - #SDsanta - The SDN Advent Calendar

Door 22 - #SDsanta - The SDN Advent Calendar

This #SDsanta pulls a hattrick! Enjoy the special Christmas goodies.

Continue reading
Other Door 21 - #SDsanta - The SDN Advent Calendar

Door 21 - #SDsanta - The SDN Advent Calendar

This thing here has gotten standing ovations. Have a look what's behind door 21 of the #SDsanta Advent Calendar.

Continue reading