07 October 2019 - Jesse Grimes (he/him) - Ruben Ocampo - Nathan Lucy - Markus Hormeß - Birgit Mager (she/her) - Ellen Sundh

Prototyping sits deep in the service designer’s DNA. Hypotheses, conjecture and assumptions are no match for seeing a real user or customer interact with a prototype, to determine what works well and what needs to be improved.

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