![Kerry Bodine](https://www.service-design-network.org/images/116x116/0.dnt3x00hxn-Kerrys%20Take%20Richt%20Text%20Block.jpg)
The pace of business, technology, and behaviour change is accelerating. Look around you and you’ll find that: Customers’ expectations are skyrocketing. People innately want variety and novelty.
Become an SDN member today to start reading this article.
Discover our membership options
Become a Member