About Kerry Bodine

Kerry Bodine
San Francisco | United States

Kerry Bodine is a customer experience expert and the co-author of Outside In. Her research, analysis and opinions appear frequently on sites such as Harvard Business Review, Forbes, and Fast Company.

I'm happy to...
Go for
a coffee

I help executives co-create innovative products, services, and experiences that truly matter — for their customers, for their employees, and for their business.

Kerry Bodine

Kerry’s interest in Service Design

Kerry Bodine is independent customer experience consultant with expertise in human-centered design, journey mapping, marketing, and branding. Kerry contributes a regular column to Touchpoint, the journal published by the global Service Design Network. She is a frequent keynote speaker at public conferences and private corporate events around the world.


Kerry’s contribution


0 0
Touchpoint Article Converging on Customers? Not Quite Yet

Converging on Customers? Not Quite Yet

Continue reading
1
Touchpoint Article Humanising Healthcare Through Hands, Heads, and Hearts

Humanising Healthcare Through Hands, Heads, and Hearts

Continue reading
2
Touchpoint Article Want to Sell Service Design?

Want to Sell Service Design?

Continue reading
3
Touchpoint Article Long Live the Service Design Agency

Long Live the Service Design Agency

Continue reading
4
Touchpoint Issue Vol. 3 No. 3

Vol. 3 No. 3

Continue reading

Related members From the same Organisation