About Kerry Bodine

San Francisco | United States

Kerry Bodine is a customer experience expert and the co-author of Outside In. Her research, analysis and opinions appear frequently on sites such as Harvard Business Review, Forbes, and Fast Company.

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Touchpoint Article

Long Live the Service Design Agency

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Touchpoint Article

Want to Sell Service Design?

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Touchpoint Article

Humanising Healthcare Through Hands, Heads, and Hearts

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3
Touchpoint Article

Converging on Customers? Not Quite Yet

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