About Kerry Bodine
Kerry Bodine is a customer experience expert and the co-author of Outside In. Her research, analysis and opinions appear frequently on sites such as Harvard Business Review, Forbes, and Fast Company.
I help executives co-create innovative products, services, and experiences that truly matter — for their customers, for their employees, and for their business.
Kerry’s interest in Service Design
Kerry Bodine is independent customer experience consultant with expertise in human-centered design, journey mapping, marketing, and branding. Kerry contributes a regular column to Touchpoint, the journal published by the global Service Design Network. She is a frequent keynote speaker at public conferences and private corporate events around the world.