Touchpoint Vol. 1 No. 3 - February 2013

Practice of Service Design for tourism initiative: The quality of interpersonal relationships as design requirements

28 February 2013 - Roberto Bartholo - Ivan Bursztyn - Carla Cipolla

This article aims at bringing the approach of Service Design to the practices of tourism services in order to highlight the potential of the dialogue between these two fields of knowledge.

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Practice of Service Design for tourism initiative: The quality of interpersonal relationships as design requirements

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