A service design view on judgement Co-creation is widely adopted in service design, yet participation often fails to translate into influence. This article argues that the challenge lies in asking co-creators to generate ideas rather than to exercise judgement. It proposes that designers utilise AI as a structural enabler to shift co-creation from joint creation towards joint judgement.
Become an SDN member today to start reading this article.
Discover our membership options
Become a Member