Priscilla Chueng-Nainby
16 April 2026 - Priscilla Chueng-Nainby

Community-anchored synthesis in the age of generative models Generative AIs or LLMs such as ChatGPT are increasingly used in service design synthesis. This article discusses research developing personas through human-led and AI-assisted processes during community engagement research. It identifies subtle narrative shifts and proposes community-anchored practices to retain interpretive accountability. Interpretation, ultimately, remains human work.

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