Members Day at De Rode Hoed in Amsterdam on the 26th was a sight to behold, with over 350 of our members attending the pre-conference event.
Both the impact report and the reslease of the newest issue of Touchpoint Magazine (which you can find here) were a great success, as well as the large number of talks and panels that were lead by some of our most distinguished members. We hope to have the slides from these talks ready for you soon, so stay tuned!
After Members Day, some of our attendees were lucky enough to take part in masterclasses from Informaat and Likework– two highly accomplished service design studios willing to impart their knowledge to those eager for learning and development.
Feel free to take a look at the gallery of photos from both the Members Day and the Masterclasses, now on the official SDN flicker account here.
If you would like to join the Members Day before SDGC17 next year, be sure to take a look at the different membership opportunities SDN has to offer. We look forward to seeing you there next year!
On May 20th 2026, we are holding a special event connected to the publication of the most recent issue of Touchpoint, the journal of service design: Touchpoint Vol.17 No. 1 | From AI to Synthetic Services.
AI continues to disrupt our work as service designers, fundamentally changing the way we design, deliver and analyse services. The advances are rapid as well, presenting new opportunities while at the same time forcing us to answer some challenging questions on where and how its capabilities are deployed. This issue of Touchpoint answers an ongoing need in our community to learn from each other - as well as those outside our field - to confidently apply AI, as well as know where it should be avoided.
Connect, Collaborate, and Create Change – SDGC26 Awaits! Join us in Wiesbaden, Germany and online, 28–30 October. Registration is open, with Early Bird tickets on sale until May 15.
Created for service designers with 2+ years’ experience, the 8-week, 8-module course offers you the chance to strengthen your core skills, expand your capabilities, and earn Professional Accreditation.
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