Members Day at De Rode Hoed in Amsterdam on the 26th was a sight to behold, with over 350 of our members attending the pre-conference event.
Both the impact report and the reslease of the newest issue of Touchpoint Magazine (which you can find here) were a great success, as well as the large number of talks and panels that were lead by some of our most distinguished members. We hope to have the slides from these talks ready for you soon, so stay tuned!
After Members Day, some of our attendees were lucky enough to take part in masterclasses from Informaat and Likework– two highly accomplished service design studios willing to impart their knowledge to those eager for learning and development.
Feel free to take a look at the gallery of photos from both the Members Day and the Masterclasses, now on the official SDN flicker account here.
If you would like to join the Members Day before SDGC17 next year, be sure to take a look at the different membership opportunities SDN has to offer. We look forward to seeing you there next year!
Register for the Service Design Global Conference 2023 and attend its 16th edition in Berlin or online!
Take advantage of the early bird tickets and register under reduced prices.
The service design community has long recognised the importance of the employee experience as being inherently interlinked with user experience. Employees are integral to any service delivery, whether they are present in face-to-face service interactions, such as hospitality, or whether they are behind the scenes of (primarily) digital services, responsible for apps and interfaces.
Are you ready to revolutionize the future of service design? If you're starting out in your service design odyssey, this conference is the perfect place to ignite your creativity, expand your knowledge, and make your first marks on the world of service design.
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