Service design and design thinking have been introduced in almost all large companies due to the increasing complexity of challenges today. Design-driven innovation labs are being set up as a driving force for in-house innovation.
In our publication "Design Thinking In House", we present the results of our study on the evolution and typologies of innovation labs. Furthermore, we have collected fascinating perspective from companies like Deutsche Telekom, ÖBB, Lufthansa, Swisscom and General Electric, who share insights into the way their design-driven innovation labs work.
Take a sneak peek of contents here!
Interested in the knowledge gained through the Innovation Labs Worldwide study?
Order your copy of Design Thinking In-house! Now available to purchase in print (19.80€) and digital (9.80€). SDN members enjoy the 15% off discount.
Not a member yet? Become a SDN member, or upgrade your community membership to have access to all exclusive benefits!
Join us at SDGC25 in Dallas and online, this October 15–17. In-person and virtual tickets are available now—your invitation to connect, share ideas, and explore service design's impact on business.
We are excited to share the entire recording and transcript of this event with president and co-founder of the Service Design Network Birgit Mager.
We are excited to share the entire recording and transcript of this event with co-founder of Whitespace and Design Leader Julia Borkenhagen.
Want to take part in the most important event the service design community attends all year? We need you!
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