With stories from finalists and winners from the first three years of the award as full, illustrated case studies, this beautifully designed book demonstrates ‘what good looks like’.
Call for Papers: Touchpoint Vol. 11 No. 3 - Service Design and Change Management - Submit Until 8 NOVEMBER
In this upcoming issue of Touchpoint, we want to specifically focus on the relationship between change management and service design. Submit your abstracts until 8 November.