The health sector today is faced with enormous challenges and in need of radical innovation. We find it valuable to show how service design is engaging on different levels with these challenges and helping to re-invent and co-create a better future.
In our Service Design Impact Report: Health Sector, 34 thought leaders and practitioners bring the perspectives of different countries into focus in the areas of Service and Policy Innovation, Digitisation and E-health, Community Engagement, Capability Building and Cultural and Organisational Change.
Take a sneak peek of contents here!
In need of some insights and inspirations for implementating service deisgn in the health sector?
Order your copy of Service Design Impact Report: Health Sector! Now available to purchase in print (19.80€). Or join the community to download the PDF for free.
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Touchpoint – The Journal of Service Design provides a window into the discussion of service design, facilitating a forum to debate, share and advance the field and its practices. In addition, it aims at engaging clients to listen in on the discussion, learn about the field, and become involved in the development and implementation of service design for their organisations.
As we learn in this issue of Touchpoint, organisations large and small are applying the same rigour - and many of the same tools and techniques used to focus on customers - to make sure that employees perform at their best, and are fulfilled in their work. And it’s become a natural domain of service designers, who are taking on this challenge around the globe.
As we learn in this issue of Touchpoint, organisations large and small are applying the same rigour - and many of the same tools and techniques used to focus on customers - to make sure that employees perform at their best, and are fulfilled in their work. And it’s become a natural domain of service designers, who are taking on this challenge around the globe.
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