Hoje vemos muitas organizações se interessando pela abordagem que os designers usam para descobrir e oferecer valor aos seus clientes, mas nem tudo são flores nesse processo.
In this upcoming issue of Touchpoint, we want to specifically focus on the relationship between change management and service design. Submit your abstracts until 8 November.
The SDN's SVP and SDN Academy co-founder/Head of Training Jesse Grimes (Kolmiot Service Design) conducts an “An Introduction to Service Design Through Journey Mapping” course for the new South Africa Chapter.
特定非営利活動法人 人間中心設計推進機構（HCD-Net）は2019年11月29日（金）〜11月30日（土）に東海大学 高輪キャンパスにて「HCD-Netフォーラム2019」を開催します。様々な領域に広がる「人間中心設計（HCD）」の可能性に触れられるこのイベントをサービスデザインネットワーク日本支部も協賛しております。皆様ふるってご参加下さい。
The Global Chapter Team and SDN are excited to announce the 4 winners of the SDN Chapter Award. The winner announcement and Award Ceremony took place during the SDGC19 Members Event on October 9, 2019. The awards showcase the amazing impact of the SDN Chapters for our international community and raise awareness about their activities.
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Eu acho que esses enganos devem ser mais comuns para quem nao e designer, ou pelo menos para quem nao e um design thinker. Porque pode ser um designer mais nao pensar como um. Se vc coloca o usuario no centro da experiencia e justamente para descobrir o contexto no qual ele existe, e isso inclui trabalhar para nao cair nessas armadilhas. Muito bem resumido. Gostaría de ver o enfoque positivo e as ferramentas para os designers ajudam no processo.