About Felix Maximiliano Obes Argimon
A design thinker with a strong technical aptitude and attitude towards problem resolution and program management. More than 20 years of experience on providing the right IT and Human solutions.
in my area
Over 20 years of experience in customer support and quality assurance. Acknowledged for providing superior customer service through end to end account management and resolution of client issues. Great knowledge of Crew, Flight, and Ground Operations software and good analytic and decission support. Knowledge on most Airline's Solutions portfolio. Have also been involved in projects on almost every area of different airlines, including OCC, Airport Ops, Check-In, Reservations, Ticketing, Staffing, Crew and Flight Planning and Control.
Felix Maximiliano’s interest in Service Design
I love sharing the knowledge that has allowed me to convey the right ideas at the right time to the right audiences. I am passionate about service design and design thinking and want to multiply it´s effect on the business ecosystem of my country (Uruguay) which wants to become a country of services but still does not know how to do it. I want to be the pusher of Service Design Thinking in my region and collaborate with other regional chapters in promoting the knowledge and the values of SDT.