On July 10th 2025, we are holding a special event connected to the publication of the most recent issue of Touchpoint, the journal of service design.

 

Designing for equitable experiences isn’t just carrying out co-design with diverse representation around the table. It’s ensuring that recognising everyone we’re designing for really goes deeper. Whether examining digital participatory budgeting in Barcelona or accessibility in Swiss public transport, the contributors to this issue reveal how well-intentioned methods can fail if underlying power asymmetries remain untouched.

 

During the roundtable, Marissa Ellis, and Editor-in-Chief Jesse Grimes will be joined by several authors who will share their contributions and the themes discussed on in the issue. The event is free and open to all.

 
Touchpoint Vol. 16 No. 2 | Designing equitative services will be published on June 20. Paid SDN members have free access to this and every issue of Touchpoint, and non-members may purchase the issue in PDF or printed form at the SDN website: https://www.service-design-network.org/touchpoint
 
Date: July 10, 2025
Time: 06:00 PM Amsterdam, Berlin, Rome, Stockholm, Vienna, 17:00 (London), 12:00 (New York City)
Duration: 90 minutes
Cost: Free

 

Zoom Registration: https://us06web.zoom.us/meeting/register/L1nggL9oRIuv-OEhIGDquQ

  
Check your time zone and add to the calendar.

https://dateful.com/eventlink/1193841226