SDN Academy Events - United States

The Service Design Practitioner Curriculum is designed for those who want to build a solid foundation of service design practice and gather theoretical foundations, methodological skills, and practical experience.

What to expect?

You want to build a solid foundation for your service design practice? 

  • You want to gather theoretical foundations, methodological skills and practical experience?

  • You want to work with like minded peers in a combination of online classes, peer-driven projects, on-demand modules and learning-assignments?

  • And you want to earn a recognised practitioner accreditation issued by the global Service Design Network?

Then this Service Design Practitioner Curriculum is the program for you!

Course Description

  • You will participate in 32 hours of program – structured in 6 modules of online sessions, 5 modules of assignments and on-demand content. In parallel you will work on a practical service design challenge (min. 14 hours of “out-of classroom”).

  • You will have access to high-level resources like templates, tool-kits, literature, videos and tests.

  • You will finalise this program with the SDN Practitioner Accreditation (value 480 Euro) which includes a two-year SDN membership with all its benefits.

Who is this course for?

Anyone who wants to learn the basics of service design -either a starting point for a career in service design or as a foundation to select service design teams and support and facilitate smaller projects. In this program we will have max 25 participants from all over the world – supervised and coached by one experienced, SDN acc. service designer!


Next to the 6 online modules, the trainers offer Online Live Supervision on specific dates & times. These sessions are not mandatory.


This SDN Academy Service Design Practitioner Curriculum fee is billed at registration and includes: Your access to 32 hours of training program, access to the SDN Practitioner Accreditation process (worth €460) and a two years of SDN Membership with all connected benefits. 

Financial Inclusion

We as the SDN support financial inclusion as part of our DEI mission (Diversity, Equity and Inclusion), based on the world bank clusters. So, if you think you are eligible – please contact us at!

Find more information on the SDN Academy Website here


Course Dates and Times​

Module 1: Mo, Sept 26 2022 17:00 - 20:00 CDT/CST

Module 2: Mo, Oct 10, 2022 17:00 - 20:00 CDT/CST

Module 3: Mo, Okt 31, 2022 17:00 - 20:00 CDT/CST

Module 4: Mo, Nov 14, 2022 17:00 - 20:00 CDT/CST

Module 5: Mo, Dec 5, 2022 17:00 - 20:00 CDT/CST

Module 5: Mo, Dec 19, 2022 17:00 - 20:00 CDT/CST



Mo, Oct 3, 2022 17:00 - 18:00 CDT/CST

Mo, Oct 24, 2022 17:00 - 18:00 CDT/CST

Mo, Nov 7, 2022 17:00 - 18:00 CDT/CST

Mo, Nov 21, 2022 17:00 - 18:00 CDT/CST

Mo, Dec 12, 2022 17:00 - 18:00 CDT/CST

Convert this to your timezone


€1.250  SDN Members 
€1.360  Non-Member

*Registration is limited to a maximum of 25 people 
*Costs include the full program plus SDN Practitioner Accreditation and two years of SDN membership

Learn more about SDN Membership here

Enroll today! 

Thomas Brandenburg
Thomas Brandenburg - Course Trainer/SDN Acc. Master

Thomas Brandenburg is the first in-house service designer at CDK Global, a technological solutions leader in automotive. He applies service design, human center and systems thinking to new products integrations and platforms. Prior to this position he has enjoyed lead designer roles for museum and retail environments. Thomas is an IIT Adjunct Professor. He teaches service design, technology, and innovation courses. He facilitates students teams on many projects with community partners; Kohls Children’s museum and Wilson Sporting Goods — to name a few. Thomas is co-founder and board member of the SDN Chicago Chapter. He also serves on the accreditation committee.