- Germany

You want to build a solid foundation for your service design practice? You want to gather theoretical foundations, methodological skills and practical experience? Then this Service Design Practitioner Curriculum is the program for you!

Course Description

An 6-module, online accreditation course covering a solid foundation for the service design practice, including theoretical foundations, methodological skills and practical experience

You will participate in 32 hours of program – structured in 6 modules of online sessions, 5 modules of assignments and on-demand content. In parallel you will work on a practical service design challenge (min. 14 hours of “out-of classroom”).
You will have access to high-level resources like templates, tool-kits, literature, videos and tests.
You will finalise this program with the SDN Practitioner Accreditation (value 480 Euro) which includes a two-year SDN membership with all its benefits.

Who is this course for?

Anyone who wants to learn the basics of service design -either a starting point for a career in service design or as a foundation to select service design teams and support and facilitate smaller projects. In this program we will have max 25 participants from all over the world – supervised and coached by SDN Accredited Master Thomas Brandenburg.

Supervision

Next to the 6 online modules, the trainers offer Online Live Supervision on specific dates & times. These sessions are not mandatory.

Investment

This SDN Academy Service Design Practitioner Curriculum fee is billed at registration and includes: Your access to 32 hours of training program, access to the SDN Practitioner Accreditation process (worth €460) and a two years of SDN Membership with all connected benefits.

Financial Inclusion

We as the SDN support financial inclusion as part of our DEI mission (Diversity, Equity and Inclusion), based on the world bank clusters. So, if you think you are eligible – please contact us at academy@service-design-network.org.

Course Dates and Times

Module 1: Feb 6, 2026

5:00-8:00 am CDT / 12:00-15:00 pm CET

Supervision 1: Feb 13, 2026

6:00-7:00 am CDT / 13:00-14:00 pm CEST

Module 2: Feb 20, 5-8am CST

5:00-8:00 am CDT / 12:00-15:00 pm CET

Supervision 2: Feb 27, 6-7am CST

6:00-7:00 am CDT / 13:00-14:00 pm CET

Module 3: March 6, 5-8am CST