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You want to build a solid foundation for your service design practice? You want to gather theoretical foundations, methodological skills and practical experience? Then this Service Design Practitioner Curriculum is the program for you!

Course Description

An 6-module, online accreditation course covering a solid foundation for the service design practice, including theoretical foundations, methodological skills and practical experience

  • You will participate in 32 hours of program – structured in 6 modules of online sessions, 5 modules of assignments and on-demand content. In parallel you will work on a practical service design challenge (min. 14 hours of “out-of classroom”).
  • You will have access to high-level resources like templates, tool-kits, literature, videos and tests.
  • You will finalise this program with the SDN Practitioner Accreditation (value 480 Euro) which includes a two-year SDN membership with all its benefits.

Who is this course for?

Anyone who wants to learn the basics of service design -either a starting point for a career in service design or as a foundation to select service design teams and support and facilitate smaller projects. In this program we will have max 25 participants from all over the world – supervised and coached by SDN Accredited Master Thomas Brandenburg. 

Supervision

Next to the 6 online modules, the trainers offer Online Live Supervision on specific dates & times. These sessions are not mandatory.

Investment

This SDN Academy Service Design Practitioner Curriculum fee is billed at registration and includes: Your access to 32 hours of training program, access to the SDN Practitioner Accreditation process (worth €460) and a two years of SDN Membership with all connected benefits. 

Financial Inclusion

We as the SDN support financial inclusion as part of our DEI mission (Diversity, Equity and Inclusion), based on the world bank clusters. So, if you think you are eligible – please contact us at academy@service-design-network.org. 

 

Course Dates and Times​

Module 1: January 30, 2025 
Supervision 1: Feb 6, 2025

​Module 2: Feb 13, 2025
Supervision 2: Feb 20, 2025 

​Module 3: March 6, 2025
Supervision 3: March 13, 2025

​Module 4: March 20, 2025
Supervision 4: March 27, 2024

​Module 5: April 3, 2025 
Supervision 5: April 10, 2024

Module 6: April 17, 2024

Module Times: 5:30-8:30 am CST / 12:30-15:30 pm CET 
Supervision Times:  6:30-7:30 am CST / 13:30-14:30 pm CET

Please note time change due to summer/winter time for Modules 4-5

Prices - Enroll today! 

Early Bird Members              €1.100
Early Bird Non Members      €1.200

Regular Members                 €1.300
Regular Non Members         €1.400

 

 

Thomas Brandenburg (he/him)
Thomas Brandenburg (he/him) - Service Design Master

Thomas Brandenburg is a lead service designer and in-house consultant in the energy sector at BP. Previously, he was the first in-house service designer/lead designer at CDK Global, a technological solutions leader in the automotive sector. He applies service design, human center, and systems thinking to new product integrations and platforms. Before this position, he enjoyed service design and lead designer roles for the museum and retail industries. Thomas is an adjunct professor at IIT, Illinois Institute of Technology in Chicago. He teaches service design, technology, and innovation courses. He facilitates student teams on many projects with community partners: Kohl Children’s Museum, UL, Underwriters Laboratory, and Wilson Sporting Goods — to name a few. Thomas is a co-founder and board member of the SDN Chicago Chapter. He also serves on the accreditation committee. Outside design, he enjoys bringing his artistic sensibilities, empathy, and storytelling to being an improv performer and poet.

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