SDN Academy Events - Germany

You want to build a solid foundation for your service design practice? You want to gather theoretical foundations, methodological skills and practical experience? Then this Service Design Practitioner Curriculum is the program for you!

Course Description

  • You will participate in 32 hours of program – structured in 6 modules of online sessions, 5 modules of assignments and on-demand content. In parallel you will work on a practical service design challenge (min. 14 hours of “out-of classroom”).

  • You will have access to high-level resources like templates, tool-kits, literature, videos and tests.

  • You will finalise this program with the SDN Practitioner Accreditation (value 480 Euro) which includes a two-year SDN membership with all its benefits.

Who is this course for?

Anyone who wants to learn the basics of service design -either a starting point for a career in service design or as a foundation to select service design teams and support and facilitate smaller projects. In this program we will have max 25 participants from all over the world – supervised and coached by one experienced, SDN acc. service designer!

Supervision

Next to the 6 online modules, the trainers offer Online Live Supervision on specific dates & times. These sessions are not mandatory.

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Investment

This SDN Academy Service Design Practitioner Curriculum fee is billed at registration and includes: Your access to 32 hours of training program, access to the SDN Practitioner Accreditation process (worth €460) and a two years of SDN Membership with all connected benefits. 

Financial Inclusion

We as the SDN support financial inclusion as part of our DEI mission (Diversity, Equity and Inclusion), based on the world bank clusters. So, if you think you are eligible – please contact us at info@sdn-academy.org!

Course Dates and Times​

​Module 1: September 12, 2024 | 5:30 - 8:30am CDT/12:30 - 3:30pm CEST
Supervision 1: September 19, 2024 | 6:30 - 7:30am CDT/1:30 - 2:30pm CEST

​​Module 2: September 26, 2024 | 5:30 - 8:30am CDT/12:30 - 3:30pm CEST
Supervision 2: October 10, 2024 | 6:30 - 7:30am CDT/1:30 - 2:30pm CEST 

​​Module 3: October 17, 2024 | 5:30 - 8:30am CDT/12:30 - 3:30pm CEST
Supervision 3: October 24, 2024 | 6:30 - 7:30am CDT/1:30 - 2:30pm CEST

Please note time change due to summer/winter time for Modules 4-6
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Module 4: November 7, 2024 | 5:30 - 8:30am CST/12:30 - 3:30pm CET
Supervision 4: November 14, 2024 | 6:30 - 7:30am CST/1:30 - 2:30pm CET

​Module 5: November 21, 2024 | 5:30 - 8:30am CST/12:30 - 3:30pm CET
Supervision 5: December 5, 2024  | 6:30 - 7:30am CST/1:30 - 2:30pm CET

Module 6: December 12, 2024  | 5:30 - 8:30am CST/12:30 - 3:30pm CET

Prices

Early Bird Members              €1.100
Early Bird Non Members      €1.200

Regular Members                 €1.300
Regular Non Members         €1.400

 
Thomas Brandenburg
Thomas Brandenburg - Service Design Master

Thomas Brandenburg is a lead service designer and in-house consultant in the energy sector at BP. Previously, he was the first in-house service designer/lead designer at CDK Global, a technological solutions leader in the automotive sector. He applies service design, human center, and systems thinking to new product integrations and platforms. Before this position, he enjoyed service design and lead designer roles for the museum and retail industries.

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