Date(s) and Times: 12&17 Nov 2020, 15:00 - 18:30 CET
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Location: SDN Academy Online
Platform details will be shared with course registrants prior to course
Course Language: English
- SDN Member Ticket: €400,-
- Non-SDN Member Ticket: €440,-
What to expect?
Successfully implementing service design projects is crucial to create a real impact. This workshop will introduce you to the fundamentals of service design implementation and organizational change. We will discuss strategies to ensure that user experience concepts are not getting blocked internally and ultimately removed from the priority list. You will also start to think about implementation at the right time and have in place everything that you will need along the way. You will learn what are key prerequisites, conditions and skills needed.