Service Design Management - setting the stage for Implementation
Learn how to tackle service design implementation in this SDN Academy Masterclass.
What are the takeaways from this training?
how to create the right conditions within your company
what success factors are key prerequisites that you need
skills, roles and responsibilities that are essential
underlying systemic principles
useful organizational change models
how to deal with resistance and cognitive biases
Who is this course for?
Senior Service designer or experienced Service Designer, Innovation or UX managers, Agile coaches, Product Owner