Building on the success of our virtual event last year, we are pleased to have once again dived into the trending topics, insights and developments shaping the future of our practice. This time, for the first time ever our event was hybrid—taking place in the wonderful city of Copenhagen and also online.

With our theme ‘Courage to Design for Good’, our focus was on how we as the service design community establish the courage to set a different agenda both in the products and services we design and in the communities and organisations. The world faces imminent and obvious challenges, both socially and environmentally. Tough decisions lie ahead for everybody, the service design community included. We need courage to push away from current trajectories, shaping a better tomorrow. A tomorrow that is more regenerative, more just, more resilient, more thriving—more good.

The Service Design Global Conference 2022 gathered 385 in-person and more than 550 virtual participants. Our goal and acomplishment is to bring the best in our industry together to share service design knowledge and new cross-disciplinary methods and thinking.

Conference highlights are available on our YouTube channel here.