Do Good - Give Back

#SDDAY23 #ServiceDesignDay

Change Makers and Design Enthusiasts,

Let's celebrate Service Design Day this year in festival style!

Service Design Network Finnish chapter is partnering with Miltton, our sponsor this year, to celebrate Design and bring you an unforgettable experience!

We'll be celebrating all the amazing work we as designers have accomplished over the past year for more human centric and inclusive services, and what better way than by throwing a festival!

But wait, there's more!

We're thrilled to announce our main guests, Juho Paasonen, Director, Design at Miltton and Brigit Mager, Co-Founder and President of the Service Design Network, who will be inspiring us with their talks about organisational change and nurturing our passion to spark others to make service design the new normal.

So join us for an evening of celebration and learning, as we come together to support and elevate what we believe in most: 

Member-only, Early Bird tickets opening soon! Make sure to reserve your spot fast as we have limited tickets. The event is free for everyone, but registration required.

We can't wait to see you there!

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Agenda:

17:00: Doors open

17:30: Welcome words (Tarek Fahmy, Lead Service Designer at Miltton & Eliisa Sarkinen, Head of SDN Finland & Lead Service Designer at Siili Solutions)

17:40: Service design report (Pamela Spokes, Service Designer at Metropolia UAS)

17:55: Passionate About Service Design? (Birgit Mager is Co-Founder and President of the Service Design Network)

So many people develop a passion for service design once they have been exposed to it. What makes us so passionate? In a nutshell we will be exploring the values and principles that nurture our passion and that help us to spark others in the continuous strive to make service design the new normal!

5 min break

18:25: Organisational change (Juho Paasonen, Director, Design at Miltton)

When changing organisations, using human centric approach can be particularly beneficial as it helps to identify pain points, inefficiencies, and opportunities for improvement. By focusing on the customer journey and designing services around their needs, organisations can better align their operations with customer expectations, resulting in a more successful transition.

19:00: Festival starts!

21:30 Event ends

22:00 Doors close

General details:

During the event there will be snack food and drinks.

This time the event won't be streamed, we will be taking photos and video for our channels though. If you wish not to be photographed, or your photos to be shared on our channels, please send us an email and we will make sure to inform our photographer.

sdnfinland@gmail.com