Other Events - Germany

SDN Global Café - Join us on April 13, 2023! Juha Kronqvist, Principal Designer at Hellon will share more about their insights gained from integrating artificial intelligence and machine learning tools into the practice of Service Design.

Dear SDN Members,

You are all invited to join our SDN Global Café event series. A virtual series aims to connect our beloved SDN members, provide more networking opportunities, and tackle relevant Service Design topics.

In this upcoming session, Juha Kronqvist, Principal Designer at Hellon will present more about AI tools and their insights gained from integrating artificial intelligence and machine learning tools into the practice of Service Design. 

Hosts:

  • Birgit Mager, President, SDN
  • Brian Gillespie, Leadership Team, SDN

Date and Time:

  • Thursday, April 13, 2023
  • 10:00 AM -11:00 AM EST (4:00 PM CET/5:00 PM EET)

Agenda:

  • 10:00-10:10 Welcome and SDN Update
  • 10:10-10:30 Guest Presentation
  • 10:30-10:40 Member Q and A
  • 10:40-10:55 Member Networking
  • 10:55-11:00 What’s Next?

✅ Sounds interesting?
So grab your coffee and sit with us on April 13, 2023.  Register now via the zoom link, which is available on your Member Dashboard under Discounts section.

❤️ Want to be a member? Join us!

Theme: Owning your AI tools

In this presentation, we will share our insights gained from integrating artificial intelligence and machine learning tools into the practice of service design over the past 7 years. Our approach has allowed us to focus on more value-driven activities while using data science to mitigate efforts in other areas. By utilizing bespoke machine learning tools, we have helped our clients more accurately reach their targets, such as investing in better experiences or quantifying future impact.
 
For more information see the following link:
 
Keywords:
#machinelearning
#artificialintelligence
#servicedesigntools
#customerinsight
#transformation
Juha Kronqvist
Juha Kronqvist - Principal Designer

Juha Kronqvist is a Principal Designer at Hellon Helsinki. He has over 15 years of work experience working in academia and design consulting. In his strategic design work he collaborates with leading organisations such as Volkswagen, Amgen, Finnair, Marimekko and Iittala.

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