What are the takeaways from this training?
Share insights on main organisational challenges when switching from operational models to human-centric models
Provide a framework on how the multiple roles service design can have in an organisation setting
Illustrate how service design acts as an strategic connector between departments in corporate and consultancy settings
Empower participants to become cultural change agents in their organisations
Who is this course for?
Service Designers; UX Designers; Design Researchers; Experience Designers; Experience Strategists